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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Orders are dispatched from our Sydney warehouse which operates between 8am-4:30pm

Monday-Friday are generally dispatch between 24-48hrs which may increase to 48-72hrs during busy periods and sales promotions

We use several courier services for dispatch and most couriers estimate delivery within 1-3 days for Metro areas, 3-5 days for Outer-Metro areas and 4-9 Days for Rural areas, these time frames may increase when courier demands are high

No ” click and collect” Available. Please give us a call or email at [email protected].

Notify our online staff within 7 days of receipt to make arrangement for product returns, you can find our full Returns Policy  here for further details

Shipping quotes are based on the delivery address and total weight of an order, some products will incur and addition charge e.g. ‘Dangerous’ goods and Manual Handling fees

To receive a shipping quote please email [email protected] (allow at least 24hrs)

We accept all Australian Credit Cards, PayPal and Afterpay

We are dispatch Australia wide, for international orders contact please email our sales team – [email protected]

Email [email protected] if we are unable to answer your question here

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